LubeVan Mobile Auto Services Inc. (“LubeVan”) shall not be liable for any incidental, indirect, special, consequential, or punitive damages, including but not limited to loss of use, loss of income, towing charges, vehicle recovery, or any damage to persons or property, arising out of or in connection with parts, components, or systems not directly serviced or replaced by LubeVan.
In the event that a customer believes an issue has arisen as a direct result of LubeVan’s workmanship—including but not limited to abnormal vibration, fluid leaks, or engine irregularities—the customer must immediately discontinue vehicle operation and notify LubeVan without delay. Continued use of the vehicle after the onset of symptoms may result in denial of any warranty claim or remedy.
LubeVan retains the exclusive right to inspect and diagnose the vehicle to determine the root cause of any claimed defect or failure. No third-party repairs, modifications, or assessments shall be authorized or reimbursed without the prior written consent of LubeVan. If the issue is determined, in LubeVan’s sole discretion, to have resulted from its workmanship, LubeVan will perform corrective repairs at its own expense. LubeVan shall not be responsible for repairs conducted by any other party, unless expressly approved in writing in advance.
